InForms - Advancing Intelligence, Feedback, and Employee Voice

Laudio reduces turnover, increases leaders’ efficiency, and improves employee engagement.

North Mississippi Health Services (NMHS) is one of the country’s largest rural nonprofit, independent health systems. Headquartered in Tupelo, NMHS’ 7,000 full-time employees – at seven hospitals and 45 clinics, nursing homes, home health, and hospice care – serve 24 counties in north Mississippi and northwest Alabama. The health system earned the prestigious Malcolm Baldrige National Quality Award in 2012, and its flagship hospital received the award in 2006. NMHS focused on retaining top employee and managerial talent with a modernized HR solution that uses AI and automation to streamline workflows, drive engagement, and reduce turnover as part of its commitment to quality and reliability. The transformation began with an initial roll-out of Laudio’s intelligent leadership solution at its main site, with phased implementations at other locations planned for late 2022.

With Laudio, nurse managers can easily:

  • Track how many contacts they’ve had with each employee at a glance
  • Monitor key indicators like early clock-ins and -outs to inform conversations, drive accountability and engender a sense of fairness and equity,
  • Get reminders about individual ‘staffers’ milestones and behaviors alongside suggestions for recognizing these actions, which improves retention and satisfaction.

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