InForms - Advancing Intelligence, Feedback, and Employee Voice

Reclaiming the Fine Art of Listening Well in Healthcare

In this series “Reclaiming the Fine Art of Listening Well in Healthcare” Tom Hills, SVP, Laudio welcomes Cynthia Clark PhD, RN, ANEF, FAAN. Cynthia is a Strategic Nursing Advisor to ATI Nursing, Founder of Civility Matters, and has been a nurse for more than 35 years. 
Nov 23, 2020
Cynthia Clark

Cynthia Clark

Fostering Calm and Civility in Times of Crisis

Four part video series discussion that explores the importance of fostering civility at this time in healthcare. Incivility includes a range of behaviors typically lower intensity acts of aggression, that if left unaddressed can lead to threatening conditions.
May 19, 2020
Cynthia Clark

Cynthia Clark

Tom Hills

Tom Hills