Meet the Team Transforming Employee Engagement in Healthcare

We are on a quest for "real engagement."

Real Engagement Creates Real Impact

Laudio is inspired by clinicians, healthcare experts, and technology innovators who believe that health systems can activate their own frontline managers and create “real engagement.” 

The results our customers are seeing are beyond our expectations – a platform that is truly impacting our clinician burnout problem in healthcare, and improving healthcare quality, safety, and patient satisfaction. At the same time, we’re saving health systems millions of dollars through workflow efficiency and reduction in staff turnover costs.

Welcome to Laudio. 
We’re excited about the value we’re delivering to health systems and the journey ahead. 

“Supporting frontline managers and enabling them to more meaningfully engage with their staff supports everything good and human and important on the frontlines of care.”

– RUSS RICHMOND, MD, LAUDIO CEO

Our Team

We are a team of veterans and clinicians, healthcare technology experts, entrepreneurs, and innovators. 

  • Executive Team
  • Board of Directors & Advisors

Russ Richmond, CEO

Russ Richmond, MD

CEO

Russ Richmond, CEO

Russ Richmond, MD

CEO


What I love about Laudio is its focus on addressing burnout across the entire team - not just those at the top. Outside of work, I love skiing with my family in Vermont and working out while listening to podcasts.

CJ Floros, COO

CJ Floros

COO

CJ Floros, COO

CJ Floros

COO


My favorite thing about Laudio is driving a sustainable best practice of management that has impact to both staff and patients. Outside of Laudio, I love skiing, golfing, and sailing, plus traveling with my family.

Lisa Mastragelo, CFO

Lisa Mastrangelo

CFO

Lisa Mastragelo, CFO

Lisa Mastrangelo

CFO


I love Laudio because it provide insights and actions for managers to address burnout as well as to recognize and reward excellent performance. When not managing the numbers, I am golfing in Florida and Massachusetts and traveling with friends and family.

Tom Hills, SVP Sales

Tom Hills

SVP Sales

Tom Hills, SVP Sales

Tom Hills

SVP Sales


I love Laudio because it answers the critical question every front-line manager faces: who needs my attention today, right now? Beyond work, I spend as much of my time outside as I can hiking, snow and water skiing, and traveling with my wife, kids, and our Springer Spaniel Rosie. 

Mridul Ganesh, Chief Product Officer

Mridul Ganesh

Chief Product Officer

Mridul Ganesh, Chief Product Officer

Mridul Ganesh

Chief Product Officer


I love Laudio because I truly believe in the impact a great manager can have on a person's professional and personal life. I'm grateful to be helping managers support their staff better through Laudio. Outside of work, I love cooking and music.

Tim Darling, Chief Analytics Officer

Tim Darling

Chief Analytics Officer

Tim Darling, Chief Analytics Officer

Tim Darling

Chief Analytics Officer


What I love about Laudio is talking to our users and hearing from them how we fit into their leadership journey. Their feedback and ideas keep making us better. Outside Laudio, you'll find me walking or hiking with my family.

Melodye Mueller, CMO

Melodye Mueller

CMO

Melodye Mueller, CMO

Melodye Mueller

CMO


I love Laudio because of the impact we are having on people's lives. It's inspiring to hear from our customers that we're solving long-standing industry challenges and helping them be better leaders. Besides Laudio, I'm passionate about music, sailing, traveling, cooking for family and friends...and good wine!

Kurtis Dube

Kurtis Dube

CTO

Kurtis Dube, CTO

Kurtis Dube

CTO


My favorite thing about Laudio is our focus on helping frontline leaders perform some of the most difficult jobs in health care. We're leveraging machine intelligence to extend their intuitions and insights beyond what any one person can be reasonably expected to have on their own. That's just cool. Outside of Laudio, it's rare that I find a hobby I don't nerd out about, but the long-running themes are hiking, biking, and road-tripping across the face of the planet.


Russ Richmond, MD

Chairman of the Board


CJ Floros

Board Member


Ben Evans

Board Member


Kevin Kumler

Board Member


Mike Caffrey

Board Member


Liam Donohue

Advisor


Payal Agrawal Divakaran

Advisor


Brant Heise

Advisor


Caleb Winder

Advisor

"Frontline managers are the key to everything that happens in a health system. Laudio's dedication to supporting those managers has significantly improved their ability to engage with their team members."

– CHRO, THREE-TIME MAGNET-DESIGNATED HEALTH SYSTEM

OUR MISSION

We are driven to create a culture of real engagement that drives healthcare quality, safety, and patient satisfaction.

Company News

Laudio Achieves SOC 2 Type 2 Security Compliance Certification

Laudio, a Healthcare Workforce Platform, Meets Security, Availability, and Confidentiality Standards Set by the American Institute of Certified Public Accountants (AICPA) With No Exceptions  BOSTON, MA–(BUSINESS WIRE)— Laudio, the provider of an integrated management system for CHROs, CNOs, and healthcare managers, today announced that it has recently achieved its Type 2, Service Organization Controls 2

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About Laudio

Laudio is critical infrastructure for the healthcare workforce. The platform provides CHROs, CNOs, and frontline managers an integrated management system that fills the gap between information and action. With Laudio, health systems dramatically improve employee engagement, increase retention, and reduce burnout. The Laudio platform operationalizes proven leadership best practices and serves up proactive interventions for managers to engage with team members and address risk factors in real-time.  Leading health systems such as Sharp, UNC Health, and Boston Medical Center use Laudio to save millions annually and to reduce turnover. To learn more, visit www.laudio.com