Meet the Team Transforming Employee Engagement in Healthcare
We are on a quest for "real engagement."
Real Engagement Creates Real Impact
Laudio is inspired by clinicians, healthcare experts, and technology innovators who believe that health systems can activate their own frontline managers and create “real engagement.”
The results our customers are seeing are beyond our expectations – a platform that is truly impacting our clinician burnout problem in healthcare, and improving healthcare quality, safety, and patient satisfaction. At the same time, we’re saving health systems millions of dollars through workflow efficiency and reduction in staff turnover costs.
Welcome to Laudio.
We’re excited about the value we’re delivering to health systems and the journey ahead.
“Supporting frontline managers and enabling them to more meaningfully engage with their staff supports everything good and human and important on the frontlines of care.”
– RUSS RICHMOND, MD, LAUDIO CEO
Our Team
We are a team of veterans and clinicians, healthcare technology experts, entrepreneurs, and innovators.
- Executive Team
- Board of Directors & Advisors
- Strategic Advisory Committee

Russ Richmond, MD
CEO

Russ Richmond, MD
CEO
LinkedIn
What I love about Laudio is its focus on addressing burnout across the entire team - not just those at the top. Outside of work, I love skiing with my family in Vermont and working out while listening to podcasts.

CJ Floros
COO

CJ Floros
COO
LinkedIn
My favorite thing about Laudio is driving a sustainable best practice of management that has impact to both staff and patients. Outside of Laudio, I love skiing, golfing, and sailing, plus traveling with my family.

Lisa Mastrangelo
CFO

Lisa Mastrangelo
CFO
LinkedIn
I love Laudio because it provide insights and actions for managers to address burnout as well as to recognize and reward excellent performance. When not managing the numbers, I am golfing in Florida and Massachusetts and traveling with friends and family.

Tom Hills
SVP Sales

Tom Hills
SVP Sales
LinkedIn
I love Laudio because it answers the critical question every front-line manager faces: who needs my attention today, right now? Beyond work, I spend as much of my time outside as I can hiking, snow and water skiing, and traveling with my wife, kids, and our Springer Spaniel Rosie.

Mridul Ganesh
Chief Product Officer

Mridul Ganesh
Chief Product Officer
LinkedIn
I love Laudio because I truly believe in the impact a great manager can have on a person's professional and personal life. I'm grateful to be helping managers support their staff better through Laudio. Outside of work, I love cooking and music.

Tim Darling
Chief Analytics Officer

Tim Darling
Chief Analytics Officer
LinkedIn
What I love about Laudio is talking to our users and hearing from them how we fit into their leadership journey. Their feedback and ideas keep making us better. Outside Laudio, you'll find me walking or hiking with my family.

Melodye Mueller
CMO

Melodye Mueller
CMO
LinkedIn
I love Laudio because of the impact we are having on people's lives. It's inspiring to hear from our customers that we're solving long-standing industry challenges and helping them be better leaders. Besides Laudio, I'm passionate about music, sailing, traveling, cooking for family and friends...and good wine!

Kurtis Dube
CTO

Kurtis Dube
CTO
LinkedIn
My favorite thing about Laudio is our focus on helping frontline leaders perform some of the most difficult jobs in health care. We're leveraging machine intelligence to extend their intuitions and insights beyond what any one person can be reasonably expected to have on their own. That's just cool. Outside of Laudio, it's rare that I find a hobby I don't nerd out about, but the long-running themes are hiking, biking, and road-tripping across the face of the planet.

Daniel L. Gross
DNSc, RN, Retired Executive Vice-President, Sharp Health Care

Mark Solazzo
Executive Vice President & Chief Operating Officer, Northwell Health

Nancy Pratt
Senior Vice President of Clinical Product Development, Clinicomp, Intl

William A. Spooner
FCHIME, LCHIME, CHCIO, Retired Senior Vice President, CIO, Sharp HealthCare

Ninfa M. Saunders
DHA, MBA, MSN, FACHE Retired, President and CEO of Navicent Health

Darren Walker
Chief People Officer, Sanford Health

Dale E. Beatty
DNP, RN, NEA-BC Chief Nursing Officer and Vice President, Stanford Health Care
"Frontline managers are the key to everything that happens in a health system. Laudio's dedication to supporting those managers has significantly improved their ability to engage with their team members."
– CHRO, THREE-TIME MAGNET-DESIGNATED HEALTH SYSTEM
OUR MISSION
We are driven to create a culture of real engagement that drives healthcare quality, safety, and patient satisfaction.
Company News
Laudio, a continuous performance management and engagement platform for health systems, today announced the expansion of its Strategic Advisory Committee. The expansion of the committee solidifies a broad set of healthcare management and expertise that will help accelerate innovation and the development of new technologies that deliver progressive solutions for health systems.
Committee of industry leaders to influence the company's innovation agenda and provide guidance on frontline manager solutions and strategies for health systems.
Laudio, a Healthcare Workforce Platform, Meets Security, Availability, and Confidentiality Standards Set by the American Institute of Certified Public Accountants (AICPA) With No Exceptions BOSTON, MA–(BUSINESS WIRE)— Laudio, the provider of an integrated management system for CHROs, CNOs, and healthcare managers, today announced that it has recently achieved its Type 2, Service Organization Controls 2
Funding Round Will Accelerate Innovation for Growing Number of Health Systems Adopting the Platform
Laudio at AONE 2019 from April 10-13
Industry veteran to help scale global operations.
Laudio, healthcare’s first Staff Relationship Management platform, has been launched nationwide to solve the industry’s pervasive burnout problem.
Laudio is pleased to announce the launch of its thought leadership webinar series. Held once a month, these informative online seminars will feature insights and perspectives from industry veterans, healthcare experts, and academic leaders.
About Laudio
Laudio is critical infrastructure for the healthcare workforce. The platform provides CHROs, CNOs, and frontline managers an integrated management system that fills the gap between information and action. With Laudio, health systems dramatically improve employee engagement, increase retention, and reduce burnout. The Laudio platform operationalizes proven leadership best practices and serves up proactive interventions for managers to engage with team members and address risk factors in real-time. Leading health systems such as Sharp, UNC Health, and Boston Medical Center use Laudio to save millions annually and to reduce turnover. To learn more, visit www.laudio.com